Privacy policy
FACTORY OMOTO (hereinafter referred to as "the Shop") operates this online store using the shopping cart system provided by Shopify (hereinafter referred to as "the Service Provider") and handles personal information in accordance with the following policy.
1. Definition of Personal Information
“Personal Information” refers to information relating to a living individual that can identify a specific individual by name, date of birth, or other description contained therein, or information that can be easily collated with other information to identify a specific individual.
2. Collection of Personal Information
The Shop may collect personal information from customers when they purchase products or make inquiries.
Personal information will be collected for specified purposes, through lawful and fair means.
The personal information collected by the Shop includes, but is not limited to, the following:
- Name (including phonetic spelling, if applicable)
- Address
- Telephone number
- Email address
- Password
- Shipping address information
- Transaction history and details with the Shop
- Any information that can identify a specific individual by combining the above
3. Use of Personal Information
The purposes of use of personal information entrusted to the Shop by customers are as follows:
- To confirm and verify orders
- To confirm and verify product shipment
- To respond to inquiries
The Shop will not disclose or provide personal information to third parties without the consent of the customer, except in the following cases:
- When required by law, or when it is necessary to cooperate with a government agency, local authority, or an entity entrusted by them in executing duties prescribed by law
- When it is necessary for the protection of life, body, or property, and obtaining the consent of the individual is difficult
- When exchanging personal data with affiliated companies that operate the Shop
Provision to Third Parties
The above shall not apply where disclosure of personal information is necessary for identity verification, billing confirmation, or credit review by a payment company in connection with settlement of fees.
4. Security Management of Personal Information
The Service Provider shall implement reasonable organizational, physical, human, and technical safeguards to protect the personal information entrusted by customers.
The Shop shall handle personal data appropriately in accordance with applicable laws and regulations, and will endeavor to prevent unauthorized access, loss, alteration, or leakage of personal information.
5. Correction and Deletion of Personal Information
Requests for correction or deletion of personal information entrusted by customers should be made by contacting the Shop at the contact information provided below.
6. Use of Cookies
The Shop may use cookies in order to provide better services to customers. Cookies do not enable the collection of personally identifiable information and do not infringe on customer privacy.
Customers who do not wish to accept cookies may change their browser settings to disable them.
Note: A “cookie” refers to data transmitted from the server computer to the customer’s browser and stored on the hard disk of the computer being used.
7. Use of SSL
When entering personal information, SSL (Secure Sockets Layer) technology is used to ensure security and to prevent interception, interference, or alteration of such information.
SSL encrypts information during transmission to prevent eavesdropping and tampering, thereby allowing for safer communication of information.
8. Contact Information
factoryomoto@omoto-net.jp
9. Changes to the Privacy Policy
In the event of changes to the types of personal information collected, the purposes of use, or any other changes to this Privacy Policy, such changes will be publicly announced by updating this page.